Would you like to join the awesome team at Cornwall Park? We have two positions currently available, these are: Information/Discovery Hub team member, and Communications and Event Lead, and Discovery Hub Team member.

Information/Discovery Hub team member role description

Are you looking to work in a beautiful environment and passionate about great customer service? 

We're seeking a superstar for 2 or 3 days per week to take charge of a customer service and park experience role at the nature-rich Cornwall Park in Auckland. The role will be based in the Huia Lodge Discovery Hub, and will be key to shaping the public's experience of the place. You will be the face of the park!

We want you to bring your natural people skills, enthusiasm, love of learning, and creativity to the role to ensure an excellent experience for the public.

You will be responsible for the daily running of Huia Lodge and general assistance in all public experience areas of the park. You will work within Huia Lodge welcoming visitors, guiding their activities, teaching them about something, selling merchandise, and behind the scenes administration. There is also the opportunity to help with events, exhibitions, ecology projects, social media support as well as other areas - we are a small team who muck in to get the mahi done.

The role is best suited to those with an understanding, interest, and passion for shaping people's experiences within a shared space and connecting with park users.

The role is 2 or 3 days a week and will involve regular weekend work (one weekend day a week and one full weekend per month) - exact days will be determined on a roster system. Flexibility is required for this role due to the roster system.  

A few key things we're looking for:

Experience in customer service
Passion for connecting with people and sharing knowledge
Personable, confident, enthusiastic and proactive personality, with a sense of humour and a great attitude
Reliable and able to commit to regular hours
Excellent written and oral communications skills
Problem-solving ability and negotiating skills to successfully run the Huia Lodge Discovery Hub
The ability to self-manage and work under pressure at busy times
The ability to take ownership of the role and create new opportunities and systems

If you're interested in this dynamic role, please follow this click through link to apply.

Applications close 5pm, Monday 25th January. Only shortlisted candidates will be contacted for an interview after the applications close. 

Communications and Event Lead, and Discovery Hub team member role description

Are you looking to work in a beautiful environment and get stuck into a varied role? 

We're seeking a superstar for 4 days per week to take charge of a role focused on social media, communications, customer service and events at the nature-rich Cornwall Park in Auckland. The role will be public facing and based in the Huia Lodge Discovery Hub, and will be key to shaping the public's experience of the place. 

We want you to bring your natural people skills, enthusiasm, love of learning, and creativity to the role to ensure an excellent experience for the public.

You will be responsible for planning and delivering all social media and communications for the park guided by the Place Manager. Alongside this you will work within Huia Lodge welcoming visitors, guiding their activities, teaching them about something, selling merchandise, and behind the scenes administration. Part of the role will also be to organise and deliver a variety of events with the team - we are a small team who all muck in to get the mahi done. This role will suit someone with previous experience in social media, communications and customer service experience but also experience in any of the below: - Events - Parks, Ecology, Science or Agriculture (or similar) The role is best suited to those with an understanding, interest, and passion for nature, the living environment and people's experience within it. The role is 4 days a week and will involve regular weekend work (one weekend day a week) - exact days will be determined on a roster system. Flexibility is required for this role due to the 7 day a week roster system.

A few key things we're looking for:

·         Experience in social media management, planning and delivery

·         Experience in marketing and communications including digital marketing a plus

·         Experience in event planning and delivery

·         Experience in customer service

·         Personable, enthusiastic and proactive personality, with a sense of humour and a great attitude

·         Reliable and able to commit to regular hours

·         Excellent written and oral communications skills   

·         Problem-solving ability and negotiating skills to successfully run the Huia Lodge Discovery Hub

·         The ability to self-manage and work under pressure at busy times

·         The ability to take ownership of the role and create new opportunities and systems

·         Experience and knowledge in parks and nature is preferred but not essential

·         Experience in event coordination is a plus but not essential

If you're interested in this dynamic role, please email info@cornwallpark.co.nz. Please apply with a CV and cover letter that includes information about you and answers to the following questions: 1. Which role have you completed that had a social media and communication focus and gave you experience and skills in this area? 2. What achievements in that role are you most proud of? 3. Which role have you completed that gave you experience in customer service? 4. What do you enjoy most about parks and why? 5. If any, what events have you been involved in coordinating?   

Applications close 5pm, Monday 25th January. Only shortlisted candidates will be contacted for an interview after the applications close. 

We look forward to receiving your applications.